Yes. Under Qatar’s Data Privacy Law, you have the "Right to be Forgotten." You can request a full export of your personal data or ask for total account deletion by contacting our privacy team at [support@masaqa.com].
In the unlikely event of a security incident, Masaqa has a response plan that includes notifying affected users and the relevant Qatari authorities immediately, as required by the National Cyber Security Agency (NCSA) guidelines.
We only keep your data as long as your account is active. If you choose to delete your account, your personal information is permanently erased from our active database within 30 days, except for records we are legally required to keep for tax or security audits.
Your data is stored on secure, high-performance servers with industry-standard SSL (Secure Sockets Layer) encryption. This means any information you send to Masaqa (like passwords or profile updates) is scrambled to prevent interception by hackers.
Ensure your photos are in JPEG or PNG format and are not larger than 5MB each. If the problem persists, try clearing your browser cache or using a different device.
Ads are usually rejected if they are duplicates, posted in the wrong category, contain external links, or violate our safety guidelines. Check your email for a specific reason from our team.
Log in to your account, go to "My Ads" or "Dashboard," and select the ad you wish to change. You can update the price, photos, or mark it as "Sold" to stop receiving inquiries.
When hiring for "Local Services" (like plumbing or cleaning), we recommend asking for references or checking if they have a valid QID or company registration for professional tasks.
Masaqa is currently a classifieds listing site and does not provide an in-house delivery fleet. Delivery arrangements are made directly between the buyer and the seller.
No. You should never share sensitive documents like your QID, bank details, or credit card numbers with anyone on the platform. Masaqa will never ask for these details via chat or email.
We use automated filters to flag suspicious activity and block "bot" accounts. We also comply with Qatar Law No. 13 of 2016 (PDPPL), ensuring that your data is never sold to third-party advertisers without your explicit consent.
By default, your phone number is visible so buyers can call or WhatsApp you. However, you can choose to hide your number in your account settings and communicate only through Masaqa’s secure internal messaging system.
No. Only your username and the contact details you explicitly choose to share (like your phone number) are visible on your ads. Your email address and account password are encrypted and never shown to other users.
Each ad has a "Report" button. If you encounter a fraudulent listing or a rude user, please report it immediately so our moderation team can take action.
Look for users with completed profiles and verified phone numbers. If a deal seems "too good to be true" (e.g., a brand new iPhone for 500 QAR), exercise extreme caution.
Always meet the buyer/seller in a public, well-lit place (like a mall or a metro station). Never send money via wire transfer or share your bank details/OTPs with anyone.
Standard ads typically remain active for 30 to 60 days. You will receive a notification before your ad expires, allowing you to renew it if the item hasn't sold.
To keep our community safe and compliant with Qatar’s laws, we prohibit the sale of alcohol, tobacco, illegal substances, counterfeit goods, and any items that violate local cultural or legal standards.
Click the "Publish" button, select the correct category, and upload clear, well-lit photos. Be sure to include a detailed description and a fair price based on the current market in Qatar.
Masaqa is Qatar’s newest digital marketplace designed to connect buyers and sellers across the country. Whether you’re looking for a new home, a used car, or household items, we provide a localized, easy-to-use platform.
Yes! Posting standard classified ads on Masaqa is completely free. We also offer "Premium" and "Highlight" options if you want to give your ad more visibility.
You can browse and search for items without an account, but to post an ad or message a seller directly, you will need to register with a valid email or phone number.
Welcome!